(Terjemahan ada berikut di bawah – ??????????)
Case of “lost credit card and MBF Cards (M’sia) Sdn Bhd”
Update, 29 April 2009: Bank Negara Credit Card Guidelines, available here.
During one of my service nights scheduled for my constituency on every Wednesday evening, a classic case of a “lost credit card” problem was brought to my attention.
The cardholder, who came to see me, has a credit card which is issued by MBF Cards (M’sia) Sdn Bhd. I was informed that when he received his statement for a particular month he discovered that there was record of transactions which he had not personally transacted for that month. Only then did he realize he had lost his credit card and he immediately reported to MBF of the lost card. MBF waived a few transactions totaling RM101.00 but insisted that the cardholder pays for the remaining transactions, which the cardholder is disputing.
